PRIVACY POLICY
1- WHAT INFORMATION IS COLLECTED:
We receive, collect and archive the information you add to our website or provide to us in any other way. Additionally, we collect the IP address used to connect your computer to the Internet; login data; email address; password; computer and internet information and purchase history. We may use tools to measure and collect navigation information, including page response time, total visit time on certain pages, page interaction information and the methods used to leave the page. We also collect personally identifiable information (including name, email, password, means of communication); payment details (including credit card information), comments, feedback, recommendations and personal profile.
2 - HOW INFORMATION IS COLLECTED:
When you carry out a transaction on our website, or contact us via chat and/or form, as part of the procedure, we collect the personal information you provide in the fields. Such as your name, address and email address. Your personal information will be used for the following specific actions:
-To provide and operate the Services;
-To provide our users with ongoing customer assistance and support;
-To be able to contact our visitors and users with general or personalized service-related notices and promotional messages;
-To create aggregate statistical data and other aggregated and/or inferred non-personal information, which may be used by us or our business partners to provide and improve our respective services;
-To comply with any applicable laws and regulations.
3 - HOW INFORMATION IS STORED:
Our business is hosted on the Wix.com platform. Wix.com provides us with an online platform that allows us to sell products and services to our customers. Your information may be stored in the Wix.com database. Wix.com stores your information on firewall-secured servers.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS, managed by the PCI Security Standards Council, which is a joint effort of brands such as Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
4 - HOW DO WE CONTACT YOU:
We may contact you to notify you about your account, to help you resolve an issue related to your account, to resolve a payment dispute, to collect fees or debts, for surveys or questionnaires, for updates about our company or for any other reason that it is necessary to review our contract in accordance with local laws. To do this, we may contact you via email, telephone, text messages and mail, if you voluntarily provide this information to us in any section of the website.
5 - HOW YOU CAN WITHDRAW YOUR CONSENT:
If you no longer want us to collect your personal information, please contact us at aneoutopia@protonmail.com.
6 - UPDATES TO THE PRIVACY POLICY:
We have the right to modify this privacy policy at any time, so please check back regularly. Changes and clarifications will be immediately put into effect after the change on our website. If we make material changes to this policy, we will notify you so that you are aware of what information we collect and how we use it.
7 - CONTACT:
If you want to: access, correct or delete; Any information we have collected about you, please feel free to contact us at aneoutopia@protonmail.com .